When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.
Effective February 11, 2021
INFORMATION YOURWHIP COLLECTS
We want you to understand the types of information we collect as you use our services
We collect information to provide better services to all our users — from figuring out basic stuff like which language you speak, to more complex things like which ads you’ll find most useful, the people who matter most to you online, or which YourWhip videos you might like. The information YourWhip collects, and how that information is used, depends on how you use our services and how you manage your privacy controls.
When you’re not signed in to your YourWhip Account, we store the information we collect with unique identifiers tied to the device you’re using. This helps us do things like maintain your language preferences across browsing sessions.
When you’re signed in, we also collect information that we store with your YourWhip Account, which we treat as personal information.
Things you create or provide to us
When you create a YourWhip Account, you provide us with personal information that includes your name and a password. Even if you aren’t signed in to a YourWhip Account, you might choose to provide us with information — like an email address to receive updates about our services.
We also collect the content you create, upload, or receive from others when using our services. This includes things like photos and videos you create and save and comments you make on YourWhip videos.
Information we collect as you use our services
Your app & devices
We collect information about the apps, browsers, and devices you use to access YourWhip services, which helps us provide features like automatic product updates and dimming your screen if your battery runs low.
The information we collect includes unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including carrier name and phone number, and application version number. We also collect information about the interaction of your apps, browsers, and devices with our services, including IP address, crash reports, system activity, and the date, time, and referrer URL of your request.
We collect this information when a YourWhip service on your device contacts our servers — for example, when you install an app from the Play Store or when a service checks for automatic updates. If you’re using an Android device with the YourWhip app, your device periodically contacts YourWhip servers to provide information about your device and connection to our services. This information includes things like your device type, carrier name, crash reports, and which apps you’ve installed.
We collect information about your activity in our services, which we use to do things like recommend a YourWhip video you might like. The activity information we collect may include:
- Terms you search for
- Videos you watch
- Views and interactions with content and ads
- Voice and audio information when you use audio features
- Purchase activity
- People with whom you communicate or share content
- Activity on third-party sites and apps that use our services
- Chrome browsing history you’ve synced with your YourWhip Account
If you use our services to make and receive calls or send and receive messages, we may collect call and message log information like your phone number, calling-party number, receiving-party number, forwarding numbers, sender and recipient email address, time and date of calls and messages, duration of calls, routing information, and types and volumes of calls and messages.
Your location information
We collect information about your location when you use our services, which helps us offer features like sharing posts from people nearby you or inform about events that take nearby your location.
Your location can be determined with varying degrees of accuracy by:
- IP address
- Sensor data from your device
- Information about things near your device, such as Wi-Fi access points, cell towers, and Bluetooth-enabled devices
The types of location data we collect depend in part on your device and account settings. For example, you can turn your device’s location on or off using the device’s settings app. You can also turn on Location History if you want to create a private map of where you go with your signed-in devices.
In some circumstances, YourWhip also collects information about you from publicly accessible sources. We may also collect information about you from trusted partners, including marketing partners who provide us with information about potential customers of our business services, and security partners who provide us with information to protect against abuse. We also receive information from advertisers to provide advertising and research services on their behalf.
We use various technologies to collect and store information, including cookies, pixel tags, local storage, such as browser web storage or application data caches, databases, and server logs.
WHY YOURWHIP COLLECTS DATA
We use data to build better services
We use the information we collect from all our services for the following purposes:
Provide our services
We use your information to deliver our services, like processing the terms you search for in order to return results or helping you share content by suggesting recipients from your contacts.
Maintain & improve our services
We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to make improvements to our services — for example, understanding which search terms are most frequently misspelled helps us improve spell-check features used across our services.
Develop new services
We use the information we collect in existing services to help us develop new ones.
Provide personalized services, including content and ads
We use the information we collect to customize our services for you, including providing recommendations, personalized content, and customized search results.
Depending on your settings, we may also show you personalized ads based on your interests. For example, if you search for “mountain bikes,” you may see an ad for sports equipment when you’re browsing a site that shows ads served by YourWhip. You can control what information we use to show you ads by visiting your ad settings.
- We don’t show you personalized ads based on sensitive categories, such as race, religion, sexual orientation, or health.
- We don’t share information that personally identifies you with advertisers, such as your name or email, unless you ask us to. For example, if you see an ad for a nearby flower shop and select the “tap to call” button, we’ll connect your call and may share your phone number with the flower shop.
We use data for analytics and measurement to understand how our services are used. For example, we analyze data about your visits to our sites to do things like optimize product design. And we also use data about the ads you interact with to help advertisers understand the performance of their ad campaigns. We use a variety of tools to do this, including Google Analytics. When you visit sites that use Google Analytics, a Google Analytics customer may choose to enable Google to link information about your activity from that site with activity from other sites that use Google ad services.
Communicate with you
We use information we collect, like your email address, to interact with you directly. Or we may let you know about upcoming changes or improvements to our services. And if you contact YourWhip, we’ll keep a record of your request in order to help solve any issues you might be facing.
Protect YourWhip, our users, and the public
We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm YourWhip, our users, or the public.
We use different technologies to process your information for these purposes. We use automated systems that analyze your content to provide you with things like customized search results, personalized ads, or other features tailored to how you use our services. And we analyze your content to help us detect abuse such as spam, malware, and illegal content. We also use algorithms to recognize patterns in data.
We may combine the information we collect among our services and across your devices for the purposes described above. For example, if you watch videos of a certain car brand on YourWhip, you might see an ad for that brand of car on a site that uses Google ad products. Depending on your Google account settings, your activity on other sites and apps may be associated with your personal information in order to improve YourWhip services and the ads delivered by YourWhip.
YOUR PRIVACY CONTROLS
You have choices regarding the information we collect and how it’s used
This section describes key controls for managing your privacy across our services. You can also visit the Google Privacy Checkup, which provides an opportunity to review and adjust important privacy settings.
Managing, reviewing, and updating your information
Manage your preferences about the ads shown to you on Google and on sites and apps like YourWhip that partner with Google to show ads. You can modify your interests, choose whether your personal information is used to make ads more relevant to you, and turn on or off certain advertising services.
SHARING YOUR INFORMATION
When you share your information
YourWhip let you share information with other people, and you have control over how you share. Remember, when you share information publicly, your content may become accessible through search engines, including Google Search.
When you’re signed in and interact with YourWhip, like leaving comments on a YourWhip video, your username and photo appear next to your activity. We may also display this information in ads depending on your Shared endorsements setting.
When YourWhip shares your information
We do not share your personal information with companies, organizations, or individuals outside of YourWhip and Google except in the following cases:
With your consent
We’ll share personal information outside of YourWhip and Google when we have your consent.
For external processing
For legal reasons
We will share personal information outside of Google if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:
- Meet any applicable law, regulation, legal process, or enforceable governmental request. We share information about the number and type of requests we receive from governments in our Transparency Report.
- Enforce applicable Terms of Service, including investigation of potential violations.
- Detect, prevent, or otherwise address fraud, security, or technical issues.
- Protect against harm to the rights, property or safety of YourWhip, our users, or the public as required or permitted by law.
We may share non-personally identifiable information publicly and with our partners — like publishers, advertisers, developers, or rights holders. We also allow specific partners to collect information from your browser or device for advertising and measurement purposes using their own cookies or similar technologies.
KEEPING YOUR INFORMATION SECURE
We build security into our services to protect your information
YourWhip products are built with strong security features that continuously protect your information. The insights we gain from maintaining our services help us detect and automatically block security threats from ever reaching you. And if we do detect something risky that we think you should know about, we’ll notify you and help guide you through steps to stay better protected.
We work hard to protect you and YourWhip from unauthorized access, alteration, disclosure, or destruction of information we hold, including:
- We use encryption to keep your data private while in transit
- We review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems
- We restrict access to personal information to YourWhip employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
DELETING YOUR INFORMATION
You can delete information from your YourWhip Account at any time
To delete your information, you can:
- Delete individual posts and comments.
- Delete your entire YourWhip Account
RETAINING YOUR INFORMATION
We retain the data we collect for different periods of time depending on what it is, how we use it, and how you configure your settings:
- Some data you can delete whenever you like, such as the content you create or upload.
- Other data is deleted or anonymized automatically after a set period of time, such as advertising data in server logs.
- We keep some data until you delete your YourWhip Account, such as information about how often you use our services.
- And some data we retain for longer periods of time when necessary for legitimate business or legal purposes, such as security, fraud and abuse prevention, or financial record-keeping.
When you delete data, we follow a deletion process to make sure that your data is safely and completely removed from our servers or retained only in anonymized form. We try to ensure that our services protect information from accidental or malicious deletion. Because of this, there may be delays between when you delete something and when copies are deleted from our active and backup systems.
COMPLIANCE & COOPERATION WITH REGULATORS
We maintain servers around the world and your information may be processed on servers located outside of the country where you live. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in this policy. We also comply with certain legal frameworks relating to the transfer of data.
When we receive formal written complaints, we respond by contacting the person who made the complaint. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of your data that we cannot resolve with you directly.
If you have questions, you can contact YourWhip through the email address provided at the bottom of this page. And you can contact your local data protection authority if you have concerns regarding your rights under local law.
ABOUT THIS POLICY
When this policy applies
- The information practices of other companies and organizations that advertise our services
- Services offered by other companies or individuals, including products or sites that may include Google advertising services, be displayed to you in search results, or be linked from our services
Changes to this policy
RELATED PRIVACY PRACTICES
Specific services YourWhip depends on
The following privacy notices provide additional information about some YourWhip services: